Concessionary rates are available if you have a disability and we offer a free access companion ticket which can be booked online. 

If you require step-free access this must be pre-booked by contacting the Specialist Sales team on +44 (0)303 123 7324 or [email protected]. The standard admission route is not step-free. The Specialist Sales team may also be able to arrange accessible parking for you, subject to availability.

Accessible toilets and limited seating are available.

Registered assistance dogs are welcome.

The multimedia guide is available in British Sign Language (BSL) and with subtitles, and an audio-descriptive guide is available for blind or partially-sighted visitors.

A number of Wardens are Dementia Friends, please ask staff for any assistance.

The State Rooms tour is indoors, taking in several large rooms and halls over two floors, exiting via a long outdoor gravel path through the garden. As the State Rooms are open during the summer months, it can become very hot inside.

There is a separate gift shop available on the Access route and the terrace café is fully accessible.

For detailed access information, please select one of the options below. For any other information, you can contact the Specialist Sales team on +44 (0)303 123 7324 or [email protected].